The Journey of Trust

“A GOOD COMPANY IN VIETNAM”

Over 1 decade in collaboration, TMIV has made a remarkable impression on our company; supporting our company and employees like me feel the "safety, speed, professionalism" in your service - things are always expected from an insurer. As a result, we are always fully trusted in TMIV and happy to go with you in our upcoming chapters".

TMIV memory in me is the professional and modern way of working.

During the past 15 years, TMIV has always been with us and is the only Japanese quality insurer selected by ADV.
Thank you TMIV for providing optimal safety service solutions for us. 

On the occasion of TMIV's 25th birthday, we would like to wish you stronger growth to always accompany Asahi Denso Vietnam

Perhaps when it comes to "insurance", the first thing Vietnamese people think of is probably the word "cheating". I myself used to think so. Complicated terms & conditions often make our people hesitate when deciding whether to participate in insurance or not.

But since knowing and using Tokio Marine's services, I have changed my mind...

It is often said that "Employees are the face of the company". That's true for TMIV. You guys have created an amazing team.

On the occasion of the 25th anniversary of TMIV, I wish your company to grow stronger and be a ship full of trust to everyone... 

...At work, TMIV members are always innovative, creative, flexible and go to the root of problems. 
With this working spirit of TMIV, me and other lawyers of NHQuang&Associates constantly strive to improve their capacity and work hard to accompany you.

In the past four years, from the events that happened in my company, I feel even more appreciated about the presence of TMIV insurance. 
It is not only about sharing finance support, but also emotional and spiritual support ​​to help people overcome unforeseen difficulties in life...

On the occasion of 25th anniversary, I would like to wish TMIV to grow stronger and stronger to bring love and health protection to all customers!

Conscientious – Sincere – Heart touching...
Those words are my feelings during the time co-operating with TMIV.

Hello TMIV!!!

I’m Hang who has joined voluntary insurance with TMIV for 5 years, not only for myself but also for my family’s members via Panasonic healthcare insurance. 

I'm really happy that Panasonic has found a good heathcare insurance for my family. By that, I can choose good medical service to take care of my son’s health. 

My company has cooperated with TMIV for nearly 10 years now, and personally I have worked with TMIV for 3 years but I am quite impressed with TMIV.

...At the end of 2019, our company had a property theft case. Very quickly the next day, TMIV sent staff to work with us and supported very enthusiastically. Although the theft could not be identified, TMIV helped us recover a part of the loss. By such a simple case, I could feel the attitude of doing business by TMIV with strong enthusiasm & responsibility.

We have been TMIV’s customer since 2011. The most impressive things in my mind for our first visit to you are: TMIV office looked really nice with big receptionist table, square carpets, crowded working areas with partition on each table, meeting room with nice chairs, etc… AND the hospitality of two Japanese managers to welcome us...

TMIV with me is still a good memory!

I used to work at TMIV for nearly 15 years, it is like the second family. Whenver think of it, it is just like the story of yesterday.
I don’t know what others remember about a Company, but with me, it was my first Japanese boss, who was like my father. My boss trusted me! It was the foundation for any employee in career life...

Dynamic & responsible consultants along with professional claims service & good legal compliance.
That's reasons why our company chose to cooperate with TMIV more than 10 years.
...I much appreciated your kind support over the decade & wish you a meaningful 25th anniversary!

Whether in holiday or peak period, you have never refused any urgent requests of Aon and that makes me feel the way of working "with heart" in the development orientation of the company.
 
Thank you TMIV for accompanying me and Aon during my more than 10 years working for Aon.
 Hope you still maintain the professionalism and stability in the way of working, bringing customers and partners satisfaction like now.

For me, TMIV is valued as a trust worthy partner where I can seek strong support to gain win-win solution for clients, especially for Japanese sector. 

TMIV in me is the memory of your CLM team where there are colleagues who work enthusiastically & professionally. I am always assured thanks to their faster-than-expected operation, and I also learnt from them about positive working attitude...

I'm so lucky to have chance collaborating with TMIV since 2013 when Panasonic Insurance was established.

My first impression is the time to start 1-week training at TMIV on insurance knowledge 9 years ago. People always smile, greet me happily, make me no longer feel strange in a new environment, which I don't have when training at other companies...

...It's beyond a partnership. It's truly a friendship.

Happy 25th birthday to TMIV. Wishing you a prospectivev future!

About TMIV memory, it will probably be the feelings about TMIV people who always think for customers, being persistent & enthusiastic.
25 years of development! Wishing TMIV will have many more 25 years in Vietnam to accompany and contribute to local community!

"INSURANCE COMPANY"! For me, nearly 20 years of working and studying, I have never had faith in such area due to unreliable service.

But I have had a different view since I had the opportunity to work with TMIV...

Up to now, more than 10 years, my company and I are totally satisfied with TMIV insurance service, and hope that TMIV will provide such quality not only to current but also future clients...

"Success will come when you put your whole heart into it".
That's exactly what comes to my mind when talking about TMIV.

I believe that with those great personnel and thoughtful corporate direction, TMIV will be more successful in the future.

9-year is the time working at Yusen Logistics, also the time  I had opportunity to work with TMIV.

Good memory of TMIV's staffs is still the same in my mind from the early years of cooperation until now. It's a team not only of good experience, professional knowledge but also enthusiasm, sincerity, thoughtfulness...

I’m not only impressed about your suitable insurance package, fast in claim settlement speed, but also impress about TMIV’s members. You are always professional, enthusiastic and friendly and don’t mind working overtime. I truly feel grateful and appreciate those efforts and enthusiasm.

TMIV accompanied my company since 1998 when your name was still VIA…
I remembered that in the early days TMIV even sent your people from the South to the North to support us in the survey and recommend us on risk prevention. 
Until now, although customer service staffs have changed, the nature of TMIV employees has not changed, and you are working better and better... 

Now sitting here and writing this, I felt very released and grateful. Because luckily, we successfully chose the right partner. 
You guys in TMIV are so nice. Always think for the customers and give your best support…

Dear TMIV.
It was on the busiest days of the last days of 2020. We met lots of challenges in our daily operation of goods transportation due to impact of covid 19...

When contacting the brothers and sisters in TOKIO MARINE VN, I was guided step by step, communicating each process until the end. Especially through phone conversations or via email, I can see the warmth & gentleness through the voice of the instructor whom I guess over 10--year experienced...

By some way, I name such conversations as "trust". I absolutely trust the way he & TMIV people work!

My company is one of the loyal customers and believes in the quality of services that TMIV provides.

...I remember  when I was carrying out the compensation procedure for property damage, I was confused by a lot of documents. But TMIV consultant contacted me directly and came very quickly for guidance. The face-to-face support helped me solve many problems in claims settlement. I was very surprised for the quick service...

Congratulations to TMIV for 25 years of establishment.
Wish TMIV will bring more best experiences to customers!